Refund policy

Due to the nature of the product sold, we do not accept returns for any item.

SELECT BY D prioritize our customers satisfaction.

If for any reason you are not pleased with your purchase, please email us at contact@selectbyd.com with a picture of the item, order number, and we will surely remedy the situation.

Please note, we reserve the right to decline any return request.
You can always contact us for any return question at contact@selectbyd.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.